Backup systems are a prime target for cyberattacks. The destruction of backup data can put companies in a hopeless position, even leading to insolvency. Attackers often manipulate backup systems over a period of months.

Protect your backups and spot changes to your systems. Are retention periods being changed? Are there unauthorised access attempts? Are there only authorised accounts? Permanent monitoring and documentation alert you in case of any changes.

Long-term storage of configuration reports and change logs enable you to provide proof of changes over several years.

Recognising what is happening in your backup environment is only one side of the coin. Knowing why it is happening gives you 100 per cent transparency.

BACKUP EAGLE® always generates up-to-date reports documenting the settings of your backup systems. Critical aspects of the configuration are displayed simply and clearly. What is being backed up? When are backups made? Where are the backups stored and how long are they kept?

Configuration reports are the solution to many problems: 

Are you a service provider and want to inform your customers how their data is backed up? BACKUP EAGLE® contains the right report - customised.

Do you want to keep your backup concept up to date automatically? Use the configuration documentation as an attachment. This saves you time and your documentation is always up to date.

Do you want to recognise and log changes to the configuration of your backup set up? The automatic change detection takes over this task and clearly logs which changes were made at what time. The data is saved as a history and thus logs the history of changes over months and years.

Do you need proof for audits and certifications? With the BACKUP EAGLE® configuration documentation, the necessary reports are always available.

Only with historical data can you see the complete evolution of your backup system. 
You can recognise both intentional and unintentional changes. Why are backups no longer running - which change has caused this? There is a new administrator account in the backup system - when was this created? The retention periods of your backup data have been changed - is this intentional or part of a cyberattack?

Historical data in BACKUP EAGLE® strengthens your IT security. Use this capability to protect your valuable data and save time and resources at the same time. Configuration reports are stored for 3 years as a default. Longer periods are easily possible.

Modern backup storage systems can store petabytes of data. Whether on disc or tape, physically or virtually, they are a key factor in keeping pace with the growing volumes of data in the company. Backup storage systems hold the backup data that your company needs in case of an emergency to be able to rebuild its IT after destruction by natural disasters or cyberattacks.

The monitoring of backup storage systems is therefore critical for ensuring business continuity after a disaster. BACKUP EAGLE® makes storage health monitoring easier than ever!

With predefined health checks, BACKUP EAGLE® continuously ensures the functionality of your backup storage systems. Our checks go far beyond simple connection checks at network level. With our combined experience of several decades, you get a comprehensive overview of your backup storage systems out-of-the-box.

Our health checks cover disc-based systems. Is there still enough disc storage available? Is the deduplication rate good? Is the system temperature correct? BACKUP EAGLE® monitors all aspects of your disc-based storage systems. Tape systems are also monitored. Is the library door closed? Is a drive defective? Is the gripper jammed? Are there enough cleaning cycles left? Complete the monitoring health checks of cloud-based storage. Is the storage still accessible? Have quotas been reached or exceeded? How high is the storage utilisation?

Combine backup monitoring and backup storage health monitoring in the BACKUP EAGLE® dashboard and recognise correlations between backup storage system problems and backup errors. Create joint reports of backup successes and storage health and utilisation for your management and administrators.

We ensure that warnings and errors are automatically recognised and alerted on. Integrate BACKUP EAGLE® Storage Health Checks into your ticketing or ITSM system and receive alerts where they are needed.

BACKUP EAGLE® receives alerts from backup storage systems via e-mail and SNMP and requests them directly from the systems. This gives you the maximum amount of information and ensures that no alert is lost.

Protect your backup storage systems with BACKUP EAGLE® and strengthen the resilience of your backup environment!

With over 100 BACKUP EAGLE® reports out-of-the-box, you always get the crystal-clear picture you need to make decisions.

Choose between the categories Backup and Restore, Storage Utilisation and Trends, KPI Monitoring.

Select the right target group, administrators, auditors, management, application owners and many more.

Create reports with cloud and on-prem information in one report.

Use over 60 filter options to optimally customise reports to your needs.

Use our report builder and combine several report topics of different categories into one report.
Import your company's own data (cost centre information, KPI, maintenance time window, etc.) into BACKUP EAGLE® and combine it with existing reports and report data.
 

BACKUP EAGLE® Enterprise supports managed service providers with unique techniques for monitoring their customers' backups and backup storage systems.

Complete on-prem availability always guarantees you as an MSP control over your data and evidencing to your customers that no third party has access to this data.

Monitor customer systems that are not accessible from the Internet or via VPN/WAN connections.

Provider Modell

Centralise the monitoring of your customer systems, locations and backup tools and save time by checking individual consoles, emails and reports.

Document your work in BACKUP EAGLE® and create proof of your services.

Comply with SLAs easily by commenting on false positive messages for failed backups and marking them as error-free. Strengthen your customers' trust through error-free reporting.

Use the collected data for accounting purposes and simplify your internal billing processes.

Utilise the flexible billing mechanism for service providers with pay-per-use procedures on a monthly billing basis.
 

for Service Providers

Backup data is subject to high protection requirements. This is the only way to ensure that they are always available to save your company in the event of cyberattacks or technical failure.

More and more companies are implementing this requirement to protect their backup servers and backup storage by placing them in separate data zones or data centres. These protection zones are completely sealed off from the outside world. Only backup data flows in, further access from outside is blocked. Monitoring from outside is therefore impossible using conventional means. They are therefore faced with the challenge of having to monitor their safe zones laboriously, if not manually. A time-consuming and error-prone process that may even require on-site presence in the data centre.

With BACKUP EAGLE® you get a unique technology that solves this challenge. The BACKUP EAGLE® Collector Server always gives you a fully automated overview of your backup safe zones. The BACKUP EAGLE® Collector Server collects monitoring data in your protection zone, encrypts it with individual cryptographic keys and transmits this important data to the BACKUP EAGLE® Server outside your safe zone via an encrypted connection. Communication takes place exclusively unidirectionally from the safe zone. No communication or configuration is necessary or possible for monitoring from outside your safe zone! BACKUP EAGLE® therefore offers the highest level of security for monitoring your critical backup data and backup storage.