Automate
service billing
instead of
billing
manually
Analyze backup billing
BACKUP ACCOUNTING
Automate
service billing
instead of
billing
manually
BACKUP EAGLE® ACCOUNTING
Many companies still bill for backup services using manual processes
Many companies still bill for backup services using manual processes
In many IT organizations, backup services are billed internally or externally. Departments, locations, cost centers, or customers use different backup resources. Transparent billing requires a reliable data foundation. However, this data is often scattered across various backup systems, reports, custom scripts, Excel files, CMDBs, or IT service management systems such as ServiceNow.
The effort involved increases significantly, especially when dealing with multiple backup solutions, custom client models, or internal cost allocation. Billing data must be regularly collected, verified, consolidated, and converted into appropriate formats.
BACKUP EAGLE® ACCOUNTING creates a central foundation for automated backup billing. The solution consolidates backup data with supplementary information from systems such as ServiceNow, CMDBs, or custom data sources, supports existing billing models, and delivers results in the desired report formats, exports, or integrations.
Why manual backup cost allocation becomes a risk in the long run
Why manual backup cost allocation becomes a risk in the long run
Significant Manual Effort
Billing data must be regularly consolidated from various backup systems, reports, or scripts. This takes time and ties up resources within the backup team.
Inconsistent Data Sources
Backup systems, cost center sources, and CMDBs provide different information, formats, and structures. This makes it difficult to establish a consistent and reliable basis for billing.
Risk of Billing Errors
Manual data analysis, copy-and-paste processes, and custom billing logic increase the risk of incorrect, incomplete, or missed billing.
Transaction Histories That Are Difficult to Audit
Internal cost allocation, customer billing, and controlling require traceable data. Without a centralized transaction history, billing becomes difficult to audit over the long term.
Typical signs of established backup billing structures
Typical signs of established backup billing structures
Many companies develop their billing processes over the course of several years. As complexity increases, this often results in manual processes that hinder transparency, efficiency, and traceability.
| Typical Situation | Impact |
|---|---|
| Billing via Excel | High maintenance effort |
| Custom scripts | Processes that are difficult to maintain |
| Multiple backup systems | Inconsistent data foundation |
| Different models | Complex billing logic |
| No central history | Low traceability |
| Typical Situation | Impact |
|---|---|
| Billing via Excel | High maintenance effort |
| Custom scripts | Processes that are difficult to maintain |
| Multiple backup systems | Inconsistent data foundation |
| Different models | Complex billing logic |
| No central history | Low traceability |
Centralized billing data instead of manual cost allocation
BACKUP EAGLE® ACCOUNTING automatically extracts billing data from existing backup environments such as ServiceNow, CMDBs, cost center lists, or custom sources. This allows existing billing models, process steps, and output formats to be transferred to an automated standard solution.
Automatic Data Collection
Backup billing data is automatically generated and, if necessary, linked to supplementary information from other systems. This significantly reduces the need for manual scripts, Excel analyses, and manual data queries.
Vendor-neutral foundation
Standard models can be applied without modification. Custom models for customers, locations, cost centers, or departments can be individually configured. This allows existing billing logic to be transferred to a centralized, automated solution.
Flexible Billing Models
BACKUP EAGLE® ACCOUNTING supports all integrated backup solutions and creates a unified billing foundation across different systems. Additional data sources, such as CMDBs or ServiceNow, can also be integrated.
Automated Output
Billing reports can be generated on demand, sent by email, exported as a file, or delivered in existing output formats (such as XLS, CSV, or PDF).
Streamline backup billing instead of managing it manually
Many companies don’t start by modernizing their backup systems; instead, they begin by improving transparency regarding usage, costs, and billing data. This is exactly where BACKUP EAGLE® ACCOUNTING comes in.
| Manual Backup Billing | |
|---|---|
| Documentation | Excel Lists |
| Data Collection | Manual Scripts |
| Data Formats | Various Data Formats |
| Billing Models | Individually Coded Solutions |
| Reconciliation | Significant Reconciliation Effort |
| BACKUP EAGLE® ACCOUNTING | |
|---|---|
| Documentation | Centralized billing data |
| Data Collection | Automatic data collection |
| Data Formats | Standardized reports |
| Billing Models | Flexible billing models |
| Reconciliation | Automated reports & exports |
| Manual Backup Billing | BACKUP EAGLE® ACCOUNTING | |
|---|---|---|
| Documentation | Excel Lists | Central billing data |
| Data Collection | Manual Scripts | Automated data collection |
| Data Formats | Various Data Formats | Standardized reports |
| Billing Models | Individually Coded Solutions | Flexible billing models |
| Reconciliation | Time-consuming reconciliation | Automated reports & exports |
HOW OUR ANALYSIS WORKS
Improving Backup Cost Allocation
1. Analysis
Together, we’ll analyze how backup services are currently billed—whether internally or externally—and what data is regularly required for that purpose.
2. Evaluation
We identify which backup systems the billing data originates from. At the same time, we evaluate which billing models are used.
3. Vision
We define the target vision for automated, client-specific billing with a history, a clear database, and appropriate output formats.
4. Automation
We then evaluate the actual implementation—from standard models to custom configurations to automated imports, exports, and reports.
What Our Customers Say
40,000 backups a day—and everything under control.
“We manage 30,000 to 40,000 backups every day using various backup tools. With BACKUP EAGLE, we’ve centralized all our processes and reports, can spot errors at a glance, and are ready for an audit at any time—even for our customers.”
– Ralf Scheerhorn, Senior Consultant, Axians
“For us, the advantage of BACKUP EAGLE is that it provides a collaborative platform for customers, service providers, and for auditing the company and its management.”
– Alex Alexej, Product Owner, Rewe Digital
Find out how you can automate your backup cost allocation
Whether it’s internal cost allocation, external customer billing, or custom billing models—together, we’ll analyze how backup billing data can be centrally collected, analyzed, and automatically made available.
Contact addresses
P: +49 (0) 2238 – 468 48 – 0
M: info@backup-eagle.com
Support address
M: ticket@backup-eagle.com
BACKUP EAGLE GmbH
Bachstr. 1
D-50259 Pulheim
Frequently Asked Questions About Backup Accounting and Cost Allocation
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