Backup monitoring and reporting for Managed Service Providers

BACKUP EAGLE® Cloud

  • No installation necessary
  • Flexible pricing model

  • Hosting and support in Germany

What is BACKUP EAGLE® Cloud

BACKUP EAGLE® Cloud is the future of automated backup monitoring and reporting. Countless backup status reports and emails no longer need to be checked manually – BACKUP EAGLE® Cloud does the work for you.

Monitoring

BACKUP EAGLE® Cloud continuously monitors the backup status and automatically alerts you in the event of faulty backups. With clearly organised dashboards, the daily work is reduced to almost zero.

Without installation

BACKUP EAGLE® Cloud works completely agentless. No software needs to be installed on the backup solutions to be monitored!

Backup protection

BACKUP EAGLE® Cloud recognises missing backups and backup reports. Compliance with SLAs and the backup protection of irreplaceable data can thus be ensured. Being SaaS solution, BACKUP EAGLE® Cloud does not require any installation. Access is simple and secure via a web browser.

Development and hosting

BACKUP EAGLE® Cloud is developed and hosted in Germany. Schmitz RZ Consult GmbH has been developing high-quality backup reporting and monitoring solutions for over 25 years. With BACKUP EAGLE® Cloud, its expertise is now also available as SaaS in the Cloud.

Why BACKUP EAGLE® Cloud?

Find out all the details about BACKUP EAGLE® Cloud in our explanatory video and find out what the future holds for your backup monitoring.

Your benefits

BACKUP EAGLE® Cloud offers MSPs many advantages in backup monitoring and reporting.

Recognises missing backups

Recognise missing backups immediately and act before it’s too late.

Cloud and on-prem

Get a unified overview of on-prem and cloud backups.

Comply with SLAs

Comply with SLAs and recognise faulty and missing backups.

Flexible dashboards

Monitor your backups and those of your customers in a centralised console.

Backup reports

Create customer-related backup reports automated and with one click.

Ticket-Management*

Integrates with your ticket and PSA (Professional Service Automation) solution.

* Open and track customer-related backup problems and close tickets automatically when the problem is resolved.

Darkmode

Use the new dark mode in the BACKUP EAGLE® Cloud. Register today and discover our backup monitoring and reporting solutions for managed service providers!

You can find further version updates in our news.

Backups as last-line-of-defense for growing threats

Backups are the last line of defence for every company. While technical or human error was often the cause of data loss in previous years, cyber-attacks are now the biggest threat. Often the only option is to restore data from backups.

The importance of functional and complete backups is therefore vital for survival and a top priority. With BACKUP EAGLE® Cloud, companies ensure that backups are performed regularly, errors in backups can be recognised and addressed in a targeted manner and failed or missing backups are detected. The monitoring and logging of backups is therefore of the utmost importance for companies. BACKUP EAGLE® Cloud automates this critical process and thus eliminates potential sources of error during backup checks.

Features

All BACKUP EAGLE® Cloud packages include the same features. The rates depend on the number of required items.

Out of the box

  • Onboarding support

  • Email notifications

  • Data storage in German data centers

  • Web-based user interface

  • Interactive, customizable dashboard

  • Single Sign-On

  • Multi-factor authentication

  • Migration path to BACKUP EAGLE® Enterprise

Security

  • Recognizing and eliminating backup errors that are not backup errors

  • Defining maintenance windows

  • Detection of backup anomalies

Connectivity

  • API connections to Azure, OCI, AWS, Veeam Service Provider Console, Acronis Cyber Protect Cloud

  • Ticket system integration

  • PSA-Integration (e.g. Datto, NinjaOne)

Compliance

  • Recognize missing backups

  • Backup reports on request and according to schedule in various formats

  • Data retention 13 months

  • Automatic correction of backup error messages (self-healing)

Challenges Managed Service Providers are facing

Increasing hybrid threats pose growing challenges for MSPs around backup and IT security. Growing infrastructure complexity requires multiple backup solutions for on-prem and cloud workloads. Backup as the last line of defence is often an insurmountable challenge in the face of increasing cost pressure.

BACKUP EAGLE® Cloud is the attractive solution with a simple and cost-efficient billing model that continuously adapts to changing requirements. With BACKUP EAGLE®, MSPs reduce costs and increase service quality at the same time.

Thanks to years of collaboration with MSPs, BACKUP EAGLE® Cloud is developed with Managed Service Providers for Managed Service Providers and adapts perfectly to their needs.

BACKUP EAGLE® Cloud pricing model

Our cloud solution is based on the pricing model: Pay what you use & scale for less. You only pay as much as you need. Let us advise you now!

Supported backup tools and integrations

# 17+

BACKUP EAGLE® Cloud supports the following backup solutions.

Hersteller Produkt
Avepoint Cloud Backup
Commvault Metallic SaaS
datto SAAS PROTECTION
ELOVADE BackupAssist
IBM IBM Spectrum Protect Online Services (SaaS)
N-able MaxBackup
Proxmox Backup Server
Proxmox Virtual Environment
StorageCraft ShadowProtect SPX
Synology Hyper Backup
Veeam Veeam Backup and Replication
Veeam Veeam Backup and Replication Agent
Veeam Veeam Backup for Google Cloud
Veeam Veeam Backup for Microsoft Azure
Veeam Veeam Backup for Microsoft Office 365
Veeam Veeam One Monitor
Veritas NetBackup
Custom Custom Mail Integration for Script Integrators and Developers Interested?
Here is the integration description.

Your backup solution is not included in the list? We are continuously working on the integration of further backup solutions. With your support, we are able to integrate backup solutions into BACKUP EAGLE® Cloud in a short time.

Our solution BACKUP EAGLE® Enterprise also supports many other Backup systems.

# 2

Supported Professional Service Automation Tools (PSA)

  • Datto PSA (Autotask)
  • Ninja One (coming soon)

Your PSA solution is not included in the list? We are continuously working on the integration of additional PSA solutions. With your support, we have the ability quickly to integrate PSA solutions into BACKUP EAGLE® Cloud.

# 1

Supported ticket systems and IT service management solutions

  • Jira Cloud

Your ticketing system or ITSM solution is not yet included in the list? We are continuously working on the integration of further ticket systems. With your support, we can quickly integrate ticketing and ITSM systems into BACKUP EAGLE® Cloud.

Integrating your own emails into BACKUP EAGLE® Cloud

Do you use scripts or software you have developed yourself to back up data? With BACKUP EAGLE® Cloud, you can ensure that backup success is monitored, and missing backups are detected immediately.

Integrating BACKUP EAGLE® Cloud into your scripts or software is very easy.

Create an email with the following format and send it to BACKUP EAGLE Cloud:

This is a custom backup monitoring status mail

host name: WIN-DC-1		# name of the system in backup (required)
job name: DAILY BACKUP          # name of the backup job
amount: 1.55GB			# backup amount (optional) B, MB, GB, TB, PB can be used as units

# add messages as you like
info: custom backup started
info: backing up folder D:\data
info: backup completed

# optionally mark the backup as failed

error: backup failed		# adding a line with any of the words "error", "failed", "warning", "fehler" or "warnung" will mark the backup as failed

Requesting additional backup tools for BACKUP EAGLE® Cloud

Your backup solution is not currently supported by BACKUP EAGLE® Cloud or BACKUP EAGLE® Enterprise? No problem. Support us during the integration process! We need the emails sent by your backup solution. If several e-mail formats are possible, please send us all of them (e.g. HTML, CSV). Please insert the e-mails from your backup solution as an attachment in a new e-mail. The following screenshot illustrates how. This is necessary as simple forwarding changes the format of the e-mail whilst we need the original format.

After receiving the emails, our team will check them and you will receive feedback on possible integration.

Do you need an expert? Get in touch with us!

Request a free demo or callback now

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Do you need an expert? Get in touch with us!

Request a free demo or callback now

Email request

Support request